The Rocks Club Member Survey
Scale: 1-5
5=Very Satisfied
4=Somewhat Satisfied
3=Neutral
2=Somewhat Dissatisfied
1=Very Dissatisfied

*
Management and Administration:
Leadership directing the Club
1    2    3    4    5 N/A
* Accounts and Billing
1    2    3    4    5 N/A
Comments:
* Clubhouse:
Clubhouse Experience
1    2    3    4    5 N/A
* Availability of Staff
1    2    3    4    5 N/A
Pool
1    2    3    4    5 N/A
* Interior/Exterior Cleanliness
1    2    3    4    5 N/A
Comments:
*
Rating the Departments:
Concierge
1    2    3    4    5 N/A
* Gate Host
1    2    3    4    5 N/A
* Housekeeping
1    2    3    4    5 N/A
* Maintenance
1    2    3    4    5 N/A
Comments:
*
Breakfast, Lunch, Dinner and Beverage Service:
Staff Accommodation
1    2    3    4    5 N/A
* Appearance of Staff
1    2    3    4    5 N/A
* Hours of Operation
1    2    3    4    5 N/A
* Monday Member Reception
1    2    3    4    5 N/A
* Menu Selection
1    2    3    4    5 N/A
* Overall Food Quality
1    2    3    4    5 N/A
Comments:
*
Villa:
Internet, Phone and Computer Services
1    2    3    4    5 N/A
* Interior Furnishings
1    2    3    4    5 N/A
* Patio Furnishings
1    2    3    4    5 N/A
Comments:
*
Communication:
Communication of Activities and Events
1    2    3    4    5 N/A
* Quality of Rocks Club Website
1    2    3    4    5 N/A
Comments:
*
The Rocks Experience
I am proud to be a Member of the Club
1    2    3    4    5 N/A
* Overall Responsiveness to the needs of Members
1    2    3    4    5 N/A
Comments:
* Required Fields
Scottsdale, AZ
Last Updated: Jul 29th 8:00 PM
Clear
 82° F
Feels Like
88° F
Relative Humidity: 76%
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