The Rocks Luxury Residence Club - The Rocks Club Member Survey

Thank you for taking the time to offer your evaluation of The Rocks. Your feedback is important to us and will help us ensure we continue to deliver the best possible experience. Thank you, in advance, for your participation.


* The Rocks Experience How likely would you be to recommend membership at The Rocks to a friend or colleague?
* *Please rate your satisfaction with respect to the items listed below, if applicable, according to the following scale:* 5 = Very Satisfied 4 = Somewhat Satisfied 3 = Neutral 2 = Somewhat Dissatisfied 1 = Very Dissatisfied N/A = Not Applicable I am proud to be a Member of the Club 5 4 3 2 1 N/A
* Overall Responsiveness to the needs of Members 5 4 3 2 1 N/A
Comments:
* Management and Administration: Leadership directing the Club 5 4 3 2 1 N/A
* Accounts and Billing 5 4 3 2 1 N/A
Comments:
* Clubhouse: Clubhouse Experience 5 4 3 2 1 N/A
* Availability of Staff 5 4 3 2 1 N/A
* Pool 5 4 3 2 1 N/A
* Interior/Exterior Cleanliness 5 4 3 2 1 N/A
Comments:
* Rating the Departments: Concierge 5 4 3 2 1 N/A
* Gate Host 5 4 3 2 1 N/A
* Housekeeping 5 4 3 2 1 N/A
* Maintenance 5 4 3 2 1 N/A
Comments:
* Breakfast, Lunch, Dinner and Beverage Service: Staff Accommodation 5 4 3 2 1 N/A
* Appearance of Staff 5 4 3 2 1 N/A
* Hours of Operation 5 4 3 2 1 N/A
* Monday Member Reception 5 4 3 2 1 N/A
* Menu Selection 5 4 3 2 1 N/A
* Overall Food Quality 5 4 3 2 1 N/A
Comments:
* Villa: Internet, Phone and Computer Services 5 4 3 2 1 N/A
* Interior Furnishings 5 4 3 2 1 N/A
* Patio Furnishings 5 4 3 2 1 N/A
Comments:
* Communication: Communication of Activities and Events 5 4 3 2 1 N/A
* Quality of Rocks Club Website 5 4 3 2 1 N/A
Comments:
* Required Fields